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Terms of Use

Our philosophy is simple, Isla Cruz aims to provide our clients with luxury womenswear created to an exceptional standard.

These Terms and Conditions May Change

We reserve the right to update or modify these terms and conditions at any time without prior notice.  Your use of www.isla-cruz.com following any such change constitutes your agreement to follow and be bound by the terms and conditions as changed. For this reason, we encourage you to review these terms and conditions whenever you use this website.

Our Information

www.isla-cruz.com is a site operated by Isla Cruz Limited; a Company registered in England and Wales under registration number 10442482. Our registered address is 1st Floor, Kirkdale House, 7 Kirkdale Road, Leytonstone, London, United Kingdom, E11 1HP.

Limitations of Liability

Isla Cruz Limited shall not assume any responsibility, and shall not be liable for, any damages to, or viruses that may infect, your computer, telecommunication equipment, or other property caused by or arising from your access to, use of, or browsing this website or your downloading of any materials, from this website.

In no event will Isla Cruz Limited nor their respective officers, directors, employees, shareholders, affiliates, agents, successors, assigns, retail partners nor any party involved in the creation, production or transmission of this website be liable to any party for any indirect, special, punitive, incidental or consequential damages (including, without limitation, those resulting from lost profits, lost data or business interruption) arising out of the use, inability to use, or the results of the use of this website, any websites linked to this website, or the materials, information or services contained at any or all such sites, whether based on warranty, contract, tort or any other legal theory and whether or not advised of the possibility of such damages. The foregoing limitations of liability do not apply to the extent prohibited by law. Please refer to your local laws for any such prohibitions.

In the event of any problem with this website or any content, you agree that your sole remedy is to cease using this website. For more information on returns, please visit our Returns Policy. This site may include inaccuracies, mistakes or typographical errors. www.isla-cruz.com does not warrant that the content will be uninterrupted or error free.

Copyright and Trademark

Unless otherwise indicated, material on this website, including but not limited to texts, images, illustrations, software, audio clips, video clips, animation files, is subject to the copyright and trademark rights of Isla Cruz Limited. Consequently, the material on this website may not be copied, reproduced, modified, posted, transmitted, distributed, in whole or in part in any form whatsoever, without the prior written consent of Isla Cruz Limited. All rights reserved.

Products, Content and Specifications

All features, content, specifications, products and prices of products and services described or depicted on this website are subject to change at any time without notice.  Certain weights, measures and similar descriptions are approximate and are provided for convenience purposes only.  We make all reasonable efforts to accurately display the attributes of our products, including the applicable colors; however, the actual color you see will depend on your computer system and we cannot guarantee that your computer will accurately display such colors.  The inclusion of any products or services in this website at a particular time does not imply or warrant that these products or services will be available at any time.  It is your responsibility to ascertain and obey all applicable local, state and international laws in regard to the possession, use and sale of any item purchased from this website. By placing an order, you represent that the products ordered will be used only in a lawful manner.

Shipping Limitations

When an order is placed, it will be shipped to an address designated by the purchaser as long as that shipping address is compliant with the shipping restrictions contained on this website.  All purchases from this website are made pursuant to a shipment contract.  As a result, risk of loss and title for items purchased from this website pass to you upon delivery of the items to the carrier.  You are responsible for filing any claims with carriers for damaged and/or lost shipments.

Duties and Taxes

You are responsible for duties and taxes outside the UK. All items entering a foreign country are subject to customs inspection and assessment of the duties and taxes in accordance with that country’s national laws.

Your Account

You are responsible for maintaining the confidentiality of your account and password information, and you agree to accept responsibility for all activities that occur under your account and password.  This website and Isla Cruz Limited reserves the right to refuse service, terminate accounts remove or edit content or cancel orders.

By placing an order, you warrant that you are over 18 years of age, and that you are providing www.isla-cruz.com with accurate, truthful information and that you have the authority to place the order.

Exchange and Refund Policy

Please refer to our Returns Policy.

Electronic Communications

When you visit this website and/or send an email to us, you consent to receive electronic communications from us. You agree that all agreements, notices, disclosures and other communications that we send to you electronically satisfy any legal requirement that such communications be in writing.